In managing risks for employees who are repeat victims of phishing, what is an effective management approach?

The choice to notify the employee and copy their manager represents an effective management approach when dealing with repeat victims of phishing. This method promotes a proactive stance on cybersecurity by addressing the root of the issue through clear communication.

By notifying the employee, you create an opportunity for direct engagement and reinforce the importance of being vigilant against phishing attempts. It allows the employee to reflect on their past experiences and understand the changes needed in their behavior to avoid falling victim again. Copying the manager ensures that the broader team is aware of the situation and can support the employee through supervision and additional resources. This collaborative effort encourages a culture of shared responsibility in cybersecurity, where employees feel supported and enabled to improve their skills.

In contrast, terminating employment or ignoring the issue does not help in promoting a safer environment or educating the employee on recognizing potential threats. Simply providing additional training without feedback lacks the necessary context for improvement and does not foster a dialogue that could lead to a deeper understanding of the risks involved. The chosen approach of notification and managerial involvement balances individual accountability with team support, fostering an environment conducive to learning and improvement in cybersecurity practices.